WE'D LOVE TO HEAR FROM YOU

At Roshen Vogue, your satisfaction is our priority.

Roshen Vogue is committed to delivering an unparalleled online shopping experience. With high-quality craftsmanship, unique design, and a dedication to premium fabrics, we ensure that every purchase is an investment in elegance and comfort.

Indulge in the luxury of modest fashion. Shop with Roshen Vogue today and embrace the beauty of sophistication.

ROSHEN LUXE SDN. BHD.

200001028791 (531398-U)

We’re here to assist you every step of the way.

Shop with Confidence

    1. Where are you based?

    We are a Malaysia-based online store specializing in elegant Islamic clothing such as abayas and hijabs.

    2. Do you ship internationally?

    Yes, we offer both domestic and international shipping via CITYLINK. Details are available on our Shipping & Delivery page.

    3. How long does it take to receive my order?

    Orders are processed within 1–3 working days. Delivery typically takes 1–3 days within Malaysia and longer for international shipments, depending on the destination.

    4. How do I track my order?

    You will receive a tracking number via email once your order has been shipped.

    5. What if I receive a faulty item?

    Please report it to us within 7 working days of receiving your order. We will inspect the returned item and process a replacement or Voucher accordingly.

    6. Can I exchange for a different size?

    Yes, a one-time size exchange is allowed, subject to stock availability. Color and design exchanges are not permitted.

    7. Do you accept returns for sale items?

    No. Items on sale, promotion, or clearance are not eligible for return or exchange.

    8. What is Voucher?

    Voucher is a digital value issued to you. It can be used on your next purchase.

    9. How can I contact you?

    Email us at roshenluxe@gmail.com or message us via WhatsApp at +60 12-783 9795.

    10. Will there be any Customs Tax & Import charges for International Shipping? 

    Customers are responsible for paying any tariffs, taxes, and customs fees. For orders sent internationally, we are unable to take on any delivery risk or liability for import clearance, duties, or other costs.
    Since these fees differ greatly between nations, we are unable to estimate the total cost.